How Scoring Works

Explainable scoring you can defend internally.

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What is scored

Each score is attached to operational exposure, not vanity metrics.

  • - Overlap Risk - Redundancy that bleeds margin.
  • - Utilization Risk - Paid capability that is not used.
  • - Vendor Leverage - Negotiation advantage and substitute availability.
  • - Renewal Exposure - Renewal-driven urgency risk (Governance Monitoring).

Scoring principles

The model favors consistency, conservatism, and direct actionability.

  • - Deterministic rules over vibes.
  • - Conservative assumptions by default.
  • - Explainability: every score maps to an action.
  • - Consistency: baseline + re-check cadence.

Example (illustrative)

Illustrative example (not customer data)

Overlap

High

Utilization

Moderate

Leverage

3/5

Renewal Exposure

Low

Get your baseline score.

Then move from guessing to governance.